Who we are
PropertyFlex is Australia’s first specialist Business Process Outsourcing (BPO) company dedicated to the property sector. Drawing on extensive experience in property management, facilities management, and real estate, we leverage our robust, cutting-edge technology platform to deliver exceptional results. Excelling at handling structured, repeatable, and predictable tasks, ensuring consistently high-quality work that frees you
to focus on your core business activities
Our Approach: Initiate. Iterate. Evolve
Should you wish to proceed, our program suggests a gradual approach.
Initiate: Let us work with you to start small. At this stage, look for simplicity and some early wins.
Iterate: With some early wins under your belt, stage two allows for the next iteration to examine entire functions, routines, repeatable tasks, or specific markets.
Evolve: This is an opportunity to examine offshoring as part of organizational development. Why do you do what you do?
Is it a legacy? What opportunities do automation, AI, and newly landed technology present?
How It Works?
- ProcessFlex clarifies the tasks to be performed to the last keystroke. We work with you to understand the job and task descriptions and detail the work process down to the last keystroke. As part of this phase, you agree upon and understand clear deliverables (time, quantity, output).
- Our training program, TrainingFlex, is tailored to meet individual needs for essential training in technology and customer service to create bespoke training plans based on your industry, work culture, preferred communication methods, business etiquette and client-specific terminology.
- With DeliveryFlex, we stand behind the delivery promise. We ensure our understanding of the success criteria and manage our colleagues in achieving the objectives. This is not a hire-and-hand-over proposition; we are responsible for delivery.
- Partner with us to leverage excellence and scale your business, as India is the preferred destination for growth-oriented companies
- With Indians’ flexible work schedules, consistent communication aligns their working hours with your business needs with an Offshore Property Management Assistant.
Benefits
- ProcessFlex clarifies the tasks to be performed to the last keystroke. We work with you to understand the job and task descriptions and detail the work process down to the last keystroke. As part of this phase, you agree upon and understand clear deliverables (time, quantity, output).
- Our training program, TrainingFlex, is tailored to meet individual needs for essential training in technology and customer service to create bespoke training plans based on your industry, work culture, preferred communication methods, business etiquette and client-specific terminology.
- With DeliveryFlex, we stand behind the delivery promise. We ensure our understanding of the success criteria and manage our colleagues in achieving the objectives. This is not a hire-and-hand-over proposition; we are responsible for delivery
- Partner with us to leverage excellence and scale your business, as India is the preferred destination for growth-oriented companies.
- With Indians’ flexible work schedules, consistent communication aligns their working hours with your business needs with an Offshore Property Management Assistant.
