Our Solutions
Property Management
As a landlord and an investor, our services support your search for professional oversight and administration of the day-to-day operations
Occupier services
Providing you, the occupier, assistance with the services and processes that ensure a functional, comfortable and safe environment for your teams.
Helpdesk Management
Allow us to be your first digital contact for customers and employees who encounter problems, require assistance, or seek information.
Procure - to pay (P2P)
Boost and enhance efficiency and effectiveness, improve accuracy and timeliness in managing invoices, processing, reporting and analysing.
Curated Back-office Processing
Streamline your back office with our curated processing solutions, ensuring efficiency and accuracy for every step of the journey
Who We Are
PropertyFlex is Australia’s unique, specialist Business Process Outsourcing (BPO) company dedicated to the property sector.
Drawing on extensive experience in property management, facilities management,and real estate, we leverage our robust, cutting-edge technology platform to deliver exceptional results.
Why Choose Us!
Elevate your business operations seamlessly with our Unmatched offshore team.
Local DNA
PropertyFlex is an Australian-based company that offers simplicity in offshoring while providing you with the assurance of a locally-based entity.
Highly Experienced Team
Embark on your offshoring endeavour confidently by partnering with leaders in leading companies like JLL, Knight Frank, Sodexo, Compass-Group, ABN AMRO, RBS, Dubai Holding, the Oberoi Group, etc. We’ll streamline workflows, expedite tasks, reduce risks, and ensure seamless coordination. Most importantly, we take responsibility for the outcomes.
Global Best Practices
Our team utilises proven management approaches such as Kaizen, 6 Sigma, and Time Motion Study to optimise your work processes. We can collaborate with your team to establish clear KPIs and work with our trained experts to ensure seamless implementation.
Technology
With technology, many processes can now be automated using OCR, AI, RPO, etc. Depending on your needs, we will bring the relevant technology to help simplify the complexities and reduce delivery time.
Insights
Back-Office Operations: A Solution to High Costs and Turnover in Facilities & Property Management
Click here for our podcast Property and facilities management companies face numerous challenges in today’s competitive market. One of the most significant is the high cost of recruiting, training, and retaining staff, particularly for non-client-facing, back-office roles. These roles are essential for smooth operations but often involve repetitive tasks and may not directly contribute to […]
Offshoring Back-Office Operations: A Solution to High Costs and Turnover in Facilities & Property Management
Click here for our podcast Property and facilities management companies face numerous challenges in today’s competitive market. One of the most significant is the high cost of recruiting, training, and retaining staff, particularly for non-client-facing, back-office roles. These roles are essential for smooth operations but often involve repetitive tasks and may not directly contribute to […]
Navigating Offshore Waters: Part 1: Vital Considerations for Property Management Offshoring Success
In the current global economy, many property management companies opt for offshoring as a strategic measure to lower costs, acquire specialized talent, and improve operational efficiency. Offshoring can be a game-changer for your business by providing access to labour arbitrage, expanding market reach, and enhancing relationships with national governments. However, offshoring, which involves relocating certain […]